Business Services

Welcome to Business Communications Solutions

No two businesses are alike. That’s why our trained staff is prepared to assess your business telecommunications needs and work with you to design systems and services specifically tailored to meet those needs. We’re with you every step in the process, from design to installation, training, and support.

We also service most brands of existing equipment, so even if you’re not in the market for a new system, we’re happy to assist you in any way we can.

At DFT Communications, we help your business run more smoothly by specializing in the design, sales, installation and service of the latest in telecommunications technology - VoIP, Hybrid, and Digital systems from top ranked manufacturers. Our technicians are certified by various manufacturers and we offer maintenance agreements to give you peace of mind. Lease and purchase options are available.

Click here to learn more about our Fiber Network

Fiber Network

DFT Communications’ fiber network can link the business community countywide or around the world. We also provide fiber and copper wiring solutions and connectivity for businesses of all sizes.
DFT acts as a single vendor capable of providing multiple communication services to ensure your business or organization has a solution built specifically to your needs.
Emphasizing point-to-point connectivity and efficiency, we’ve tailored our fiber network to the needs of Chautauqua County and the Southern Tier. Because of this, we have less overhead costs making our fiber network cost effective for you. Bandwidth can be quickly increased to meet expanding needs, which gives you flexibility.
Call us for a customized quote for fiber based services to your business or organization.

Click here to learn more about our Business Phone Systems

Phone Systems from DFT Communications

Samsung As an Authorized Samsung dealer for business phone systems, we can design and set up a system to handle all of your needs today and be scalable for the future. Samsung has the best warranty in the business --- FIVE YEARS covering all parts and including replacement for lightning strikes. The Samsung business phone systems are fully scalable for business customers of any size from the 7030 starter system up to the 7400, which can be networked to service large multi-site locations. Samsung offers hybrid capability so that both digital and IP phoes can work on the same system. This allows businesses to take advantage of cost savings through toll avoidance for remote offices. The Samsung systems have a large number of features and add-on packages, including a robust voicemail/auto attendant, voice to e-mail message conversions, call detail reporting, and many more!

ICON Voice Networks is a leading-edge provider, incorporating the latest in collaboration, video and mobility technology in our product line. ICON Voice Networks provides clients highly reliable communication systems that integrate voice processing with other office monitoring and notification systems, providing a single office automation solution engineered from the core. In addition to development, ICON Voice Networks also serves as a master distributor for multiple IP-PBX and unified communications product lines providing sales support, in-service support, and custom development. DFT Communications is an authorized ICON VN dealer and can customize solutions that are scalable and cutting edge.

DFT can provide upgrades to your Nortel systems through a partnership with CSSA, which gives us assess to the AVAYA line of products.

Hosted/Cloud-based VoIP: If your business is ready to move to a Voice over IP (VoIP) system, DFT Communications has options for you. We provide a carrier-class VoIP switch in our central office so you can avoid the cost and maintenance associated with a traditional phone system. Your sales associate can show you a number of phones that will work with our hosted VoIP solution, including phones with full color LED panels and cameras, so you can do desktop videoconferencing from your phone.

High Speed Internet

Fast, reliable Internet service is a necessity in today’s business world and Netsync has a solution for you. Transmit high-speed data, send faxes or talk on the telephone while working on the Internet and connect multiple office locations utilizing high speed Internet, Wireless or Fiber connections. Depending on your geographic area and specific needs, your DFT/Netsync sales representative can help you find the perfect networking solution for your business.

Is Your System Working For You?

  • Do you have more employees than telephones and/or lines?
  • Are calls being missed?
  • Is your phone system unable to handle features like voice mail or auto attendant?
  • Do you have calls that need to be answered outside of your normal business hours?
  • Is there a problem in your office with messages not getting to the right person, or being delivered with incorrect/incomplete information?

If you answered "Yes" to one or more of the above questions, it might be time to make changes to your phone system. Call us at 716-673-3000 or 716-483-8000 to learn more.