Contact Us

If you have any questions about the services we offer or about your existing service, let us know. Fill out the form below, call, or stop in and our Customer Service team will contact you with more information.

Fredonia

38-40 Temple Street, Fredonia, NY 14063

716-673-3000

Toll Free: 1-877-653-3100

Additional Contact Information

Customer Service

716-673-3000

Billing

716-673-3000

info@dftel.com

Emergency Service Line

716-673-3011

24/7 Tech Support

716-672-5100

To report an outage, or view known outages and scheduled maintenance

Click Here

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.

Necessary

Always Enabled

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Cookie	Duration	Description
TawkConnectionTime	session	Tawk.to, a live chat functionality, sets this cookie. For improved service, this cookie helps remember users so that previous chats can be linked together.
twk_idm_key	session	Tawk set this cookie to allow the website to recognise the visitor in order to optimize the chat-box functionality.

Performance

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
_ga	1 year 1 month 4 days	Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_ga_*	1 year 1 month 4 days	Google Analytics sets this cookie to store and count page views.
_gat_gtag_UA_*	1 minute	Google Analytics sets this cookie to store a unique user ID.
_gcl_au	3 months	Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.
_gid	1 day	Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.
ahoy_visit	1 hour	This cookie is set by Powr for analytics measurement.
ahoy_visitor	1 year 1 month 4 days	This cookie is set by Powr for analytics measurement.
CONSENT	2 years	YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
test_cookie	15 minutes	doubleclick.net sets this cookie to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	6 months	YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.
YSC	session	Youtube sets this cookie to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt-remote-device-id	never	YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt.innertube::nextId	never	YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie	Duration	Description
_crowd_fiber_session	session	Description is currently not available.
sites.towercoverage.com	session	Description is currently not available.
VISITOR_PRIVACY_METADATA	6 months	Description is currently not available.

Contact Us

If you have any questions about the services we offer or about your existing service, let us know. Fill out the form below, call, or stop in and our Customer Service team will contact you with more information.

Fredonia

Additional Contact Information

Customer Service

Billing

info@dftel.com

Emergency Service Line

24/7 Tech Support

To report an outage, or view known outages and scheduled maintenance

Fredonia Office

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