Upgrade your ancient phone system with a new DFT Hosted VoIP System and add features to help your business’s productivity. Let’s look at your current phone charges and see how a DFT Hosted System may save you money and add value to the phone bill you’re already paying.
Voice over Internet Protocol – more commonly called VoIP, is technology that allows you to make phone calls using an internet connection, rather than a traditional landline.
Legacy phone systems restrict you to phone-to-phone communication. With VoIP, you and your team have more ways to connect with each other and your customers. From a primary desktop phone to mobile and desktop apps to keep you connected on the go, all you need is an internet connection.
With VoIP, it doesn’t matter if you do business out of a single shop, or if you have multiple locations across the region. You only need one system to manage anywhere you do business.
With VoIP, all you need is an internet connection, and your team can connect with each other and your customers. From a sales rep on the road, to your support staff in the office, or a customer service rep working from home. No matter where your team is working from, they are working together seamlessly.
With more ways to connect you and your team can take more calls, resulting in less customers going to voicemail and a better customer experience.
When disaster strikes and Mother Nature tries to disrupt your business operations, VoIP keeps you up and running. With secondary phone service options like your laptop or mobile device, you can stay connected even if you can’t use your primary desk phone.
VoIP grows with your business. Whether you’re adding a single employee or an entirely new location, adding lines to your VoIP system is simple, and doesn’t require the wiring and hardware necessary to add to a traditional phone system.
With a traditional phone system, any changes to your set up mean added expenses. Adding phone lines means adding wiring and more hardware. A reliance on a desktop phone means if the power goes out or you’re unable to access your phone more time is wasted that could have been spent talking to more customers.
With VoIP, there is no wiring required, and adding or subtracting lines can be done from a remote dashboard. Plus, with the option to call from your desktop or mobile device, you don’t waste time and money on downtime from storms and other unpredictable events.
The risk of continuing to use a traditional phone system is that you never know how long your equipment will be supported by its manufacturer. With the cost involved with overhauling a traditional phone system, can you afford to gamble on technology that may not be supported in the next two years?
VoIP isn’t dependent on one piece of hardware to function, and updates to the software used to make calls from your desktop or mobile device are often automatically pushed by the developer. With VoIP you can be confident you’re investing in a system with the latest maintenance and security updates.
DFT VoIP Systems come with a suite of robust features that give you all the tools you need to streamline your business communications.
Display caller ID information for all incoming calls on all devices.
Redirect or forward calls to any extension, phone number, department, or group.
Customize call menus to get your customers to the people they need quickly and easily.
Get email notifications of new voicemails and missed calls.
Let your team connect from anywhere with mobile apps that connect them to your system on the go.
If your business requires desk phones, we offer the latest models from our technology partners like Yealink.
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