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Careers

Join the DFT Communications Family of Services

They say great minds think alike.

 

We say great minds think innovatively, creatively, and ingeniously. And thanks to some exciting, explosive growth, we’re always looking for a few great minds. Perhaps yours is one of them.

 

We’re looking for people who want to spend their 8-5 (we’re a little more flexible and sometimes more demanding than that, but you get the point) in a high-energy, high-impact environment, thinking and working creatively. When you work with us, you’ll be challenged, empowered, and, most of all, appreciated.

 

We listen some, talk some, challenge old ways of thinking, strategize about new ways of doing, then create and deliver innovative solutions. And, if that wasn’t good enough, we have a great time doing it. 

Current Career Opportunities

Installation Technician

We are seeking an Installation Technician to become a part of our team! You will assist with the installation and repair of our copper/fiber telecommunications facilities.

 

Responsibilities:

  • Assist with the installation and repair of our telecommunications facilities
  • Installation, and repair of POTS and data services
  • Maintain a safe and clean work environment
  • Perform routine preventative maintenance
  • Perform other duties as assigned

 

Qualifications:

  • Valid Driver’s License
  • Basic telephony knowledge is a plus
  • Willingness to learn
  • POTS/xDSL knowledge a plus
  • IT/Network knowledge a plus
  • Familiarity with installation tools and equipment
  • Ability to handle physical workload
  • Work well in team environment
  • Ability to prioritize and multitask
  • Ability to work in various working conditions
  • Compensation commensurate with experience

 

Wireless Technician

The role of our Wireless Technician is to survey, install, and service Wireless customers. The Wireless Technician’s role is to grow our Wireless customer base by performing quality work to ensure performance standards and customer satisfaction. The Wireless Technician will work closely with engineering staff to achieve successful installations and repairs. The Wireless Technician will complete work efficiently to meet new customer goals.

 

  • Approach every survey as an opportunity to acquire a new customer, and dedicate adequate time to confirming whether or not the customer qualifies for service
  • Install new customers using custom/creative solutions when needed
  • Provide troubleshooting and repair services to customers experiencing performance issues
  • Prioritize customer appointments and contact customers to inform them of arrival times
  • Develop and use basic IP skills to complete job responsibilities
  • Develop and use an understanding of RF technology to better perform job responsibilities
  • While in the field, collaborate with technical staff to achieve the best RF signal levels when completing installs or re-alignments
  • Use ladders, bucket trucks, custom brackets, and direct bury Cat5e when needed to ensure successful installations
  • Follow best practice guidelines set by technical staff regarding RF signal levels and the physical installation
  • Complete documentation of surveys, installations, and repairs
  • Cross-train and fill-in when needed in the following areas: Wiring and Terminations, WiFi Systems, Phone Systems, IT Services, and Fiber Optic Services
  • Must have a valid driver’s license and be able to lift 50 pounds
  • Experience is a plus, but not required.

 

Alarm Service Technician

We are seeking an Alarm Service Technician to join our team! You will install and repair alarm wiring and equipment.

 

Responsibilities:

  • Install and program new alarm and security systems, surveillance cameras, access control, fire alarm and structured cabling.
  • Troubleshoot and resolve issues with alarms and security systems.
  • Conduct routine preventative maintenance on alarm systems.

 

Qualifications:

  • Previous experience in security installation, maintenance, or other related fields
  • Experience on the following devices: analog, HD and IP based surveillance systems including DVR/NVR programming, electric door strikes, mag-locks, card readers, request to exit buttons and access control panels, fire alarm and intrusion detection systems, cable pathways including conduit installation and firestop systems.
  • Networking experience preferable.
  • Familiarity with hand and power tools
  • Ability to handle physical workload.
  • Strong troubleshooting and critical thinking skills
  • Strong attention to detail
  • Must have a clean driving record.
  • Must be able to pass a criminal background check and drug screening.
  • And any other duties as assigned.

Download an Application Form Here!

Please forward your resume and application to:

 

Human Resources/WB

DFT Communications

PO Box 209

Fredonia, NY 14063

Employee Testimonials

Abigail Jackson

Customer Service Representative

 

DFT has been a great opportunity for me. Everyone has been friendly and helpful. Starting a new job after recently having a baby can be stressful, but everyone made me feel welcomed. I also love that DFT Is extremely active in the community and very family oriented. I’ve learned so much and can’t wait to see what the future holds for me as part of the DFT family.

Jon Morales

Installer

 

Working at DFT Communications has been a great opportunity for me. Aside from all my efforts being recognized and appreciated, every day begins with a friendly smile and warm “Good Morning” from literally everyone. All the hours spent at work really isn’t “work” if it’s spent with people that treat you like family. I would definitely recommend anyone to work at DFT and to take advantage of the same opportunity as I did.

Susan Gatto

Customer Service Manager – Retired

 

I have been with DFT for many years. I love working for a company that’s constantly exploring new services because I am always learning. I enjoy my coworkers and we all feel like we are in it together to achieve new opportunities and goals. The landscape has changed over the years, but I still feel vital to the company. DFT is a wonderful place to work.